Fees
Deposit fee, Withdraw fee
-
Coin withdrawalMinimum withdrawalWithdrawal fee
-
BTC0.0000038 BTC0.0000019 BTC
-
ETH0.02 ETH0.01 ETH
-
KRS50 KRS10 KRS
-
USDT4 USDT2 USDT
-
BCH0.02 BCH0.01 BCH
-
LTC0.02 LTC0.007 LTC
Cryptocurrency trading fees
Trading pair
Maker
Taker
BTC/USDT
0.1%
0.1%
ETH/USDT
0.1%
0.1%
KRS/USDT
0.1%
0.1%
BCH/USDT
0.1%
0.1%
LTC/USDT
0.1%
0.1%
Handling of Orders
- Your order is not being executed
Please check if the price is competitive enough;
Cancel your order and place a new one that the follows price or a transaction handicap price. - You are unable to cancel your order or failed to obtain the corresponding tokens after transaction.
Please submit a ticket with relevant attachments as evidence:Screenshot of order placement;
Screenshot of exceptions or errors.
We will process the ticket as soon as possible, However, do note that requests without screenshots are processed with low priority.
Reminder: Please check your email for the progress or result of tickets;
Tickets categorized properly will be prioritized.